University Recreation

Member Services office hours are held Monday - Thursday from 12:00pm - 6:00pm & Friday from 3:00pm - 6:00pm in UREC 301. All other Member Services inquiries will be by appointment only. 

Questions? Email urec-memberships@charlotte.edu or call (704) 687-1156 for more information.

PARKING PASSES

Eligibility: Parking passes are only available to members who are not affiliated with the University. Eligible individuals include alumni, plus ones, spouse/partners, and dependents. Individuals who have an active Charlotte email address and an active 800/801 number with the University are not eligible to purchase a parking pass.

Approval Time: Parking pass purchases may take 72 hours to approve. Until the pass has been approved, members are responsible for paying for daily parking.

Parking Location: Parking passes are only valid in the Union Deck. We will not validate parking in any other campus lots or decks.

Parking Pass Expiration: Parking passes will automatically expire when the associated membership expires.

• Example 1: If a member purchases a Fall Semester membership and parking pass, both will expire at the end of the Fall Semester. If they renew for the Spring Semester, they will need to purchase a new parking pass with their new membership.
• Example 2: If a member purchases an annual membership and parking pass, the parking pass will remain valid for the full annual membership period and expire when the annual membership expires.

MEMBERSHIP REVOCATION

Membership and access to UREC facilities are revocable licenses and UREC reserves the right to revoke any membership or facility access for conduct UREC determines to be improper or for failure to comply with UREC policies, rules, regulations, or other reasonable instructions or directions provided by UREC staff. 

FACULTY / STAFF PAYROLL DEDUCTION CANCELLATION

Memberships purchased with payroll deduction can be canceled at any time. Membership cancellation is effective upon receipt of request to UREC. Cancellation of payroll deductions made within 6 days of the pay date will be effective on the next paycheck

• Example 1: Cancellation request made on January 16th will cancel payroll deduction for February 1st paycheck
• Example 2: Cancellation request made on January 29th will cancel payroll deduction for February 15th paycheck

Steps to cancel via payroll deduction:

1. Email the UREC Memberships Office (urec-memberships@charlotte.edu) stating that you wish to cancel your membership and/or payroll withholding. 
2. Once the email is received, UREC will coordinate necessary steps to cancel payroll deduction or review official medical documentation for non payroll deduction cancellations to determine appropriate action.

REFUNDS

Memberships paid for in full via cash, check or credit/debit card are non-refundable and non-transferable. All sales are final. Parking passes are not refundable. The following extenuating circumstances will be considered for refunds: 

• Injury/Illness (official documentation will be required)

ALL UNIVERSITY RECREATION POLICIES

All policies and guidelines can be accessed on our policies page.